More and more real estate teams – both small and large – are beginning to consider the idea of expanding into the seniors real estate market. Unlike most solo-agents, teams typically have administrative support, consistent marketing campaigns, established branding, and diversity within their team members. This foundational structure can potentially provide the basis for a highly successful seniors real estate division when approached correctly.
What exactly does “correctly” look like?
Naturally, what I am about to share is a matter of opinion and certainly open to scrutiny, however, as a seniors real estate professional, coach, broker, manager, and trainer, I have seen a lot of agents over the past 20 years attempt to master the mature market (75+ segment) and have observed certain key elements that have ultimately lead to either extreme successes or failures.
A definition of “success” as it relates to teams serving the seniors real estate market.
Successful seniors real estate teams are those who:
It doesn’t happen by accident.
Teams who reach this level of success don’t do so without employing an intentional plan of action and a variety of long-term systematic strategies.
The top 10 strategies of successful teams:
1. Employ a key team member having undergone advanced training and who serves as the point of contact for downsizing senior adult clients.
2. Conduct ongoing team education concerning the issues facing the older segment, family members, and caregivers – including effective communication skills.
3. Make necessary modifications of typical real estate systems to address any special needs of older adult clients such as showing policies, paperless contracts and e-signing, home staging, and closing procedures.
4. Offer concierge services available to older adult clients beyond those included with traditional real estate services.
5. Collaborate with vetted subject-matter experts and contractors providing non-real estate related specialized services.
6. Achieve mastery of the local 55+ housing market and retirement community options — both for sale and for lease.
7. Are involved in networking and activities within the larger aging services community — adding value and volunteering for non-real estate related activities.
8. Provide community education related to the concerns facing today’s seniors and their families.
9. Create a consistent online presence by sharing relevant web and blog content related to aging and senior housing issues.
10. Gain media attention through regular news releases and/or advertising.
While these top ten strategies, when effectively employed, may lead to a certain level of success in seniors’ real estate, there is one additional key component necessary for those who seek to sustain lasting market share within this segment.
This final ingredient is one that can’t be taught in any training program, yet it is the most critical component required for long-term success working within the mature market segment.
It is what sets the average apart from the extraordinary and the short-lived from the life-long.
Teams where the leader/rainmaker and the team members share a true passion and appreciation for older adults and their challenges — including the willingness to maintain the fiduciary role, placing the elder’s best interests above all else — will rise to the top of the market as agent icons in senior’s real estate.
It is these teams (team members) who will change lives, make a positive difference in their communities, and ultimately leave lasting legacies affecting future generations.
And that, my friends, is the definition of true success.